Knowledge base and support

Guides, tutorials, and answers to help you get the most out of your workspace

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Get help via email
Getting started guides
Learn the essentials
Video tutorials
Watch step-by-step guides
Community
Connect with other planners

Common questions

How do I set up my first wedding?

Create your account, then add a new wedding from your dashboard. You'll be guided through adding client details, setting phases, and inviting clients to their portal.

How do I invite a client to the portal?

Each wedding has a unique magic link. Share this link with your clients—they can access their portal instantly without creating an account or remembering passwords.

How do I export the wedding workbook?

From any wedding, click 'Export Workbook' to generate a comprehensive PDF with all wedding details, timeline, guest list, and budget summary.

How does the Founding Member discount work?

Sign up during beta to get 30 days free, then 35% off our launch price—forever. This is the lowest price we'll ever offer.

What if I encounter a bug?

As we're in beta, bugs may occur. Please report any issues to support@plannifier.com with detailed steps to reproduce the problem. We fix issues quickly.

Can I import my guest list from Excel?

Yes! Go to the Guests tab and click 'Import CSV'. We support standard spreadsheet formats and will match columns automatically.

Still need help?

Our team is here to assist you with any questions or issues.

support@plannifier.com
We reply personally within 24 hours
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