Terms of Service

These terms govern your use of our wedding planning platform. Please read them carefully.

Effective Date: January 1, 2025

Beta Notice: Plannifier is currently in beta testing. The service may be offered free during this period, but features and pricing may change as we transition to our production release.

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Plannifier LLC ("Company", "we", "us", or "our") regarding your use of our wedding planning platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.

Service Description

Plannifier provides a comprehensive cloud-based platform for wedding planning professionals, offering:

Client relationship management (CRM) tools and contact organization systems

Wedding event planning and timeline management capabilities

Task creation, assignment, and progress tracking features

Secure client portals allowing couples to view wedding details and documents

Vendor database and budget management tools

Guest list management and RSVP tracking systems

Real-time messaging and notification features between planners and clients

Secure document storage and sharing capabilities

Comprehensive budget planning and expense tracking tools

We strive to maintain 99.9% uptime, though service availability may vary during beta testing phases.

Eligibility and Registration

To use our Service, you must:

Be at least 18 years of age

Have the authority to enter into this agreement

Comply with all applicable laws and regulations

Be a legitimate wedding planning professional or related business entity

You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Beta Testing Terms and Conditions

Plannifier is currently in beta testing. During this phase:

Beta Limitations:

No service level agreements (SLA) are guaranteed during the beta period

The platform may contain bugs, errors, or unexpected behavior that could affect functionality

Features may be added, modified, or removed without prior notice based on user feedback and development needs

While we implement backup procedures, data loss may occur during beta testing

Customer support response times may be longer than in production release

Your Beta Testing Responsibilities:

You are strongly encouraged to regularly backup your important data during beta testing

Your participation helps improve the platform, and we appreciate feedback on bugs and usability issues

You acknowledge that beta software inherently carries risks and may not perform as expected

User Responsibilities and Conduct

As a user of our Service, you agree to:

Requirements:

Provide accurate, current, and complete information in your account and client records

Maintain the security and confidentiality of your account credentials

Use the Service only for lawful purposes and in accordance with these Terms

Regularly backup your important business data and client information

Maintain professional standards when using the platform for client interactions

Comply with all applicable data protection and privacy laws regarding client information

Prohibited Uses

You may not use our Service to:

Engage in any illegal activities or violate any applicable laws

Transmit harmful, offensive, or inappropriate content

Impersonate others or misrepresent your identity or affiliation

Interfere with or disrupt the Service or servers/networks connected to the Service

Attempt unauthorized access to other user accounts or system resources

Send unsolicited communications or spam through our platform

Upload or transmit viruses, malware, or other malicious code

Use the Service to create competing products or services

Pricing, Payment, and Subscription Terms

Beta Pricing

During the beta testing phase:

The Service may be offered at no charge to beta users

When transitioning from beta to production, pricing will be introduced

Users will receive at least 30 days advance notice before any charges begin

Beta users will have the option to accept new pricing or terminate their accounts

Production Pricing

Upon full release:

The Service will operate on a subscription-based pricing model

Multiple pricing tiers will be available based on features and usage levels

Payment will be required in advance for subscription periods

Pricing changes will be communicated with at least 30 days notice

Subscriptions will auto-renew unless cancelled before the renewal date

Refund Policy

Refunds will be provided for unused portions of paid subscriptions within 30 days of subscription cancellation, prorated based on remaining subscription time. Beta users will receive full refunds if they choose not to continue with paid services.

Intellectual Property Rights

Our Intellectual Property

The Service and all materials therein, including software, text, images, graphics, logos, and other content, are owned by Plannifier LLC and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

User-Generated Content

You retain ownership of content you upload to the Service, including client data, documents, and other materials.

By uploading content, you grant us a limited license to store, process, and display your content solely to provide the Service to you.

You are solely responsible for the content you upload and must ensure you have proper rights and permissions.

Data Protection and Privacy

We take data protection seriously and implement appropriate security measures to protect your information and your clients' information.

Privacy Compliance

Our Privacy Policy, incorporated by reference, details how we collect, use, and protect your data

We comply with applicable data protection laws, including GDPR and US state privacy laws where applicable

Your Responsibility

You are responsible for ensuring proper consent for any client data you store in our system

Data Security

We implement industry-standard security measures, including:

Data encryption in transit and at rest

Access controls and authentication mechanisms

Security monitoring and incident response procedures

Regular data backups and disaster recovery planning

Data Breach Notification

In the event of a data security incident, we will notify affected users in accordance with applicable law and our incident response procedures.

View our Privacy Policy

Service Availability and Maintenance

We strive to maintain high service availability, though we cannot guarantee uninterrupted access to the Service.

Scheduled maintenance will be performed during off-peak hours when possible, with advance notice provided.

Emergency maintenance may be performed without advance notice to address critical security or functionality issues.

Beta Notice:

During beta testing, service interruptions may be more frequent as we implement improvements and fixes.

Limitation of Liability and Disclaimers

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL PLANNIFIER LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Beta-Specific Limitations

During beta testing, you acknowledge and accept additional risks including potential data loss, service interruptions, and functionality issues. Our liability during beta testing is further limited given the experimental nature of the Service.

Indemnification

You agree to indemnify, defend, and hold harmless Plannifier LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or relating to:

Your use of the Service

Your violation of these Terms

Content you submit to the Service

Your violation of any rights of another party

Your violation of any applicable law or regulation

Account Termination

Termination by You

You may terminate your account at any time by contacting our support team or using account closure features when available.

Upon termination, your access to the Service will cease, and we may delete your account and data in accordance with our data retention policies.

Termination by Us

We may suspend or terminate your account immediately if:

You violate these Terms or our policies

You engage in illegal or harmful activities

You fail to pay required fees (when applicable)

You abuse or misuse the Service

We determine termination is necessary to protect our interests or other users

Effect of Termination

Upon termination:

Your right to access and use the Service will cease immediately

We may retain certain data as required by law or legitimate business purposes

You may request data export within 30 days of termination, subject to technical feasibility

Sections of these Terms that by their nature should survive termination will continue to apply

Modifications to Terms and Service

Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website with a new effective date.

Material changes will be communicated via email or platform notification at least 30 days before taking effect.

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

Changes to Service

We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, though we will attempt to provide reasonable notice for significant changes affecting functionality.

General Provisions

Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the Portuguese Arbitration Association (CAP), except that either party may seek injunctive relief in court.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Plannifier LLC regarding the Service.

Contact Information

For questions about these Terms of Service, please contact us:

Email

Email: legal@plannifier.com

Mailing Address

Mailing Address: Plannifier LLC, Legal Department, Rua 28 de Setembro 10, 2820-285 Almada, Portugal

We will respond to legal inquiries within 5 business days.